bo999 Terms and Conditions
Please read the full terms and conditions carefully before using this platform — stay informed about your rights and responsibilities.
General Provisions
bo999 is an online gaming platform that provides live casino, slot games, sports betting, and related services to users in Bangladesh. Only those who meet the following criteria have the right to use this platform:
- Are 21 years of age or older;
- Comply with the applicable laws of their area;
- Accept all rules and provisions set out in these Terms.
bo999 reserves the right to amend or change these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated Terms. It is therefore recommended that you review this page regularly.
Account Registration and Eligibility
To open an account and use services at bo999, the following conditions must be met:
- You must be at least 21 years of age (for those 21+ only).
- Each person may open only one account. Multiple accounts by the same person are prohibited.
- All information provided at registration must be accurate, truthful, and complete.
- Ensuring the security of the account is the user's own responsibility. Passwords should not be shared with anyone.
- Any unauthorized use of the account must be reported to our support team immediately.
- bo999 may at any time request additional identification documents or records for verification purposes.
If it is proven that a user has opened an account using false information or is operating multiple accounts, bo999 reserves the right to cancel the account and seize the associated balance.
Financial Transactions — Deposits and Withdrawals
bo999 handles deposits and withdrawals through popular payment methods available in Bangladesh. Supported methods are: bKash, Nagad, Rocket, and bank transfer (including Dutch-Bangla Bank, BRAC Bank, Islami Bank, and various scheduled banks).
Deposits
- Minimum deposit amount: ৳500 (for all methods).
- Deposits must be made only from the user's own payment account — deposits from third-party accounts are prohibited.
- Successful deposits are generally credited to the account instantly.
Withdrawals
- Minimum withdrawal amount: ৳800.
- Standard withdrawal processing time: within 15 minutes to 2 hours.
- Withdrawals can only be made to the same payment method used for the deposit.
- If there is any active bonus or unfulfilled wagering requirement, the withdrawal process may be delayed.
- bo999 reserves the right to carry out additional verification or hold withdrawals in the case of suspicious transactions.
All transactions are protected by SSL encryption. Money laundering, fraud, or any fraudulent financial activity is strictly prohibited, and if such activity is detected, the account will be closed immediately.
Bonuses and promotions
All bonuses and promotions offered at bo999 are available under specific conditions. The key bonus provisions are listed below:
Welcome Bonus
- New users will receive a 200% bonus on their first deposit — up to a maximum of ৳20,000.
- Example: Deposit ৳1,000 and receive a ৳2,000 bonus, giving a total balance of ৳3,000.
- Example: Deposit ৳22,000 and receive the maximum ৳20,000 bonus, giving a total balance of ৳42,000.
Wagering Requirements
- The wagering requirement for the welcome bonus is 20x — this applies to the bonus amount only.
- Example: ৳2,000 bonus × 20 = ৳40,000 in bets must be completed before withdrawing bonus winnings.
- Winnings related to a bonus cannot be withdrawn until the wagering requirement is completed.
bo999 reserves the right to change, suspend, or cancel any bonus offer at any time. In cases of bonus abuse — such as multiple accounts, coordinated betting, or manipulation — the account may be cancelled and the bonus forfeited.
Gaming Rules
All games offered on the bo999 platform are operated under fair play principles. Important gaming rules:
- If a technical error or disconnection occurs in a game, bo999 will make its decision based on the last reliable server data.
- Winnings obtained as a result of a game error or software malfunction may be considered void.
- Details about game rules, RTP, or payout structure can be found in each game's own information section.
- For sports betting, odds and results are always verified from official sources. No changes will be accepted after betting has closed.
- Any attempt to gain an unfair advantage through strategic collusion, use of bots, or any other means — including in live casino games — is prohibited.
Prohibited Activities
The following activities are strictly prohibited at bo999 and may result in account cancellation:
- Operating multiple accounts by the same person.
- Operating an account using another person's identity, name, or payment details.
- Bonus abuse — using multiple accounts or identities solely for the purpose of receiving bonuses.
- Using automated software, bots, or scripts for gambling.
- Money laundering or any illegal financial activity.
- Exploiting technical errors or vulnerabilities in the platform.
- Inappropriate, aggressive, or threatening behavior toward other users or staff.
If such activities are detected, bo999 may suspend or cancel the account and seize the associated balance without prior notice.
Account Closure and Suspension
bo999 reserves the right to suspend or permanently close an account in the following circumstances:
- In the event of a breach of any clause of these Terms.
- If evidence of fraud, deception, or suspicious activity is found.
- To comply with a request from authorities or fulfill a legal obligation.
- If the user themselves requests account closure.
- In the case of prolonged inactivity (as per applicable policy).
If a user wishes to close their account, they may contact [email protected]. It is recommended to withdraw all valid balances before closing the account.
Privacy and Data Protection
bo999 gives the highest priority to protecting users' personal information. Collected information is used solely for platform operation, service improvement, and fulfilling legal obligations.
- All personal information and financial data are protected by SSL encryption.
- Personal information is not sold or transferred to third parties.
- Relevant information may be shared only with partners necessary for service delivery.
For more details, please read our Privacy Policy.
Responsible Gaming
bo999 is committed to responsible gaming. We believe online gaming is an entertainment activity — it should never be considered a solution to financial problems.
- Users can set their own deposit limits, session times, or temporary breaks.
- If you feel that gaming is having a negative impact on your life, please use the self-exclusion feature.
- Minors are strictly prohibited from opening an account or playing games. This platform is for those 21+ only.
To learn more about responsible gaming, visit our Responsible Gaming page.
Copyright and Intellectual Property
All content on the bo999 platform — logos, designs, text, graphics, software, and other materials — is protected by the copyright of bo999 or its associated licensees. Users:
- May not use or republish any content from this platform for commercial purposes.
- May not modify, rearrange, or reverse-engineer the platform's software.
- May not use bo999's brand name or logo without permission.
Limitation of Liability
bo999 will bear no liability in the following circumstances:
- If a game session is interrupted due to internet disconnection or a technical issue.
- If account information is lost due to the user's own negligence or carelessness.
- In the case of legal complications related to online gaming in the user's area — the user is themselves responsible for complying with the laws of their area.
- In the case of delays or issues caused by a third-party payment processor.
- If the service is temporarily unavailable due to unexpected server maintenance or external causes.
bo999 always strives to maintain the highest technical standards, but it is not possible to guarantee a completely uninterrupted service.
Dispute Resolution
In the event of any dispute or complaint, please contact bo999's support team first. Our team provides service in both Bengali and English, 24/7.
- Live Chat: Available directly on the platform, for the fastest resolution.
- Email: [email protected] — for detailed complaints.
bo999 strives to resolve all disputes fairly and transparently. Including account details, transaction information, and relevant screenshots when submitting a complaint will speed up the process.
Service Changes and Discontinuation
bo999 may at any time take the following actions:
- Change, update, or remove any service, game, or feature on the platform.
- Temporarily suspend services for maintenance.
- Amend these Terms — users will be informed as far in advance as possible for significant changes.
If there are significant changes to the service, bo999 will endeavor to notify users via email or a notice on the platform.
General Provisions
If any clause of these Terms is found to be legally invalid or unenforceable, the remaining clauses will remain fully in effect. These Terms constitute the entire agreement between the user and bo999 and replace any prior oral or written discussions.
The Bengali version of these Terms is authoritative. In the case of any interpretation, the Bengali text will take precedence.
If you have any questions about these Terms, please contact [email protected].